01 Seller details
Trading name: Special Auto Parts
Address: Maslak Mah. AOS 21. Sk. No:679, Sarıyer / İstanbul, 34398 Türkiye
Phone: +90 539 776 18 28 · Email: [email protected]
02 Subject of the agreement
This agreement sets out the rights and obligations of the parties regarding the sale and delivery of the spare part specified in the quotation approved by the buyer.
The type, part number, quantity, price and lead time of the part are stated in the quotation sent to and approved by the buyer, which forms an integral part of this agreement.
03 Payment
The price is collected using the payment method stated in the quotation. No online payment is taken directly on the site.
Sourcing does not begin until payment is completed.
04 Delivery
Delivery is made by courier to the address given by the buyer in the quotation. The delivery period runs from confirmation of payment as stated in the quotation and never exceeds the statutory maximum.
The quotation states clearly which party bears the shipping cost.
05 Right of withdrawal
The buyer may withdraw within 14 days of delivery without giving a reason.
The right of withdrawal does not apply to parts produced or sourced specifically against a chassis number, nor to parts that have been installed or coded.
Detailed conditions are set out on the Delivery and Returns page.
06 Dispute resolution
The buyer may refer complaints to the Consumer Arbitration Committee or Consumer Court in their place of residence, within the monetary limits published annually by the Ministry of Trade.
Distance Sales Agreement
Prepared under Turkish Consumer Protection Law no. 6502 and the Distance Contracts Regulation.
Last updated: September 2026